Would you like to become IT Administrator but you don’t have any experience in IT area? General IT position is right for you, where you can LEARN:
· How to check, execute, solve and creates tickets (problem ticket, change management ticket, incident, delivery order ) in order to maintain service to customers according to given quality KPIs
· How to execute project and other deliverables in order to fulfill KPIs
· How to run smooth and uninterrupted operation of customers’ environment.
· How to follow the defined escalation standards in case of deviations.
Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals
Implementation and Operation of Windows, Linux or SAP -Systems or administration of networks according to state of the art technology and based on customer and operation needs
Ensure 1st and 2nd level support to our customers, for example monitoring, bug fixing, installation and maintenance of devices