Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt
www.cvonline.hu

Japanese speaker service desk agent

HSA Kft.

Hozzáadva: 2017.09.22.
Hirdetés azonosító: 1022839
 
 

Our partner  is looking for candidates for the following position

 

Japanese speaker Service Desk Agent

 

Key Tasks and Responsibilities:

  • To provide 1st line technical support to external candidates via phone and email
  • Make effective use of procedural, informational, and technical documentation
  • To be proactive when dealing with user issues
  • Respond to enquiries from clients and help them resolve their hardware or software incidents
  • Ensure that all customer contacts are handled in a timely and effective manner within the SLA


Skills and attributes required:

  • Excellent communication skills (both written and oral) in English and Japanese
  • Excellent customer service skills, problem solving skills
  • Good knowledge of Microsoft based operating systems and peripherals - such as desktop and network printers/copiers.
  • Experience with using and troubleshooting Microsoft Office with emphasis on MS Word, MS Excel and MS PowerPoint  
  • Good attention to detail
  • Ability to work in team
  • Ability to effectively gauge urgency of incident
  • Ability to apply creativity to resolving issues
  • Willing to work in shifts


Languages:

  • English + Japanese


Location:

  • Debrecen

 

In case you are interested in the above described job, please send your CV to E-mail cím megjelenítése mentioning the position title in the subject field!

Egyéb hasonló állások Önnek
Call center agent (Hebrew and English)

Trenkwalder Kft

We are looking for new colleagues for our multi...
Budapest


Ügyvezető asszisztens

Trenkwalder Kft

Európa egyik vezető adótanácsadó és könyvvizsgá...
Budapest


Karosszéria lakatos

Trenkwalder Kft

Lakóautó, lakókamionok kivitelezésével foglalko...
Budapest