Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt

Japanese-English speaking Customer Service Agent - INTS/9/34

  • A hirdetés 427 napja lejárt

For our dynamic multinational telecommunication partner company, we are looking for 

English and  Japanese speaker Customer Service Agent


Ref.: INTS/9/34

Location:  Debrecen (preferable) or Budapest


  • Assist customers with the implementation and usage of client specific softwares including advising clients on the set up of the software application manager ensuring full utilization of the solution
  • Support Product Development by tracking bugs, enhancement requests and typical client technical architecture to improve the product
  • Respond to customer queries via a variety of mediums including phone, email, chat  and CRM tickets
  • Partner with the Instructional Success team to provide occasional online training for our client’s  software
  • Analyze, diagnose and troubleshoot technical support requests
  • Ensure all incidents are documented within the CRM system
  • Ensure customers are satisfied with the client’s products and service
  • Assist with the localisation of documents, knowledge base articles, etc. by translating these

Service Hours: Monday - Sunday the exact working hours are determined by different shifts (including night shifts and weekends)


  • Fluent in English and Japanese (both written and oral)
  • Exceptional customer service and people skills
  • Experience in Business to Business environments
  • Strong work ethic, dependable, and flexibility to work overtime
  • Completion of college level work, industry certifications or equivalent work experience a plus
  • 1-3 years support or directly related experience a plus
  • Willingness to learn
  • Multi-lingual is a plus


  • multinational working environment
  • competitive salary and benefits package
  • internal career opportunities
Helyek Pest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Minimális tapasztalat 1 év
Munkaidő tipusa Teljes munkaidő
Elvárt nyelvtudás Japán, Angol
Egyéb hasonló állások Önnek
Polish speaking AR Accountant

HAYS Hungary Kft.

Your new company Our multinational partner is l...

Sourcing Specialist

HAYS Hungary Kft.

Your new company Our German multinational pharm...

Master Data Services Team Lead

HAYS Hungary Kft.

Master Data Services Team Lead munkatársat kere...