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IT/Telco Team Leader

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.08.21.
Jelentkezési határidő: 2015.09.11.
Hirdetés azonosító: 942004

IT/Telco Team Leader

Pozíció leírása / Job description

Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look for a Team Leader for 1st and 2nd line Helpdesk Specialists to their Budapest-based business services center.

Feladatok:

- running a team of Helpdesk Specialists
- ultimate responsibility for the performance of the team
- keeping in touch with internal clients and stakeholders
- the team is responsible for providing prompt and polite helpdesk service to the company’s clients; they handle problems and complaints on the phone
- managing interface with customers and relationship with other teams and units in order to ensure proper collaboration
- reporting

Elvárások:

- at least 2 years of experience in a team leader position (IT background (helpdesk or support) is a MUST!)
- fluent English language knowledge
- university or college degree
- result and customer oriented personality
- proactive, innovative and flexible to manage people in a dynamic, changing environment
- experience in team and people management is an advantage

Amit kínálunk:

- outstanding salary and benefits package
- dynamic teamwork in multinational environment
- stable multinational background and rapidly growing organization
- modern work environment and IT infrastructure
- trainings and development opportunities

Elvárások / Requirements

Amit kínálunk / Offer

Jelentkezés:
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