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Italian Speaking IT Service desk agents Job

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Job Title: Italian Speaking IT Service desk agents
Job ID: 283191
Location: Hungary-Budapest
Full/Part Time: Part-Time
Regular/Temporary: Regular

Job Information

Unisys Global Services Hungary (UGSH) opened its Budapest office in January 2007 and a second office in Pécs in 2012 providing business process outsourcing and technical help desk services to its prestigious clients across Europe.

We are currently looking for talented individuals in our Budapest office for a
Italian Speaking IT Service desk agents

As an IT service desk agent you will
- Provide technical support over the telephone and via e-mail to Unisys clients
- Troubleshoot, diagnose and correct technical faults
- Be responsible to either solve the calls yourself, or assign and follow up calls until client functionality has been restored
- Work together with colleagues to share information, collaborate on problem solving and identify major service issues
We are seeking applicants who are
- Native or close to native inItalian
- Strong intermediatein English
- Customer-focused, self-motivated and have excellent communication skills
- Proficient in the use of Microsoft Office

Working hours: (EITHER having afternoon shifts between 1:30 pm and 10 pm on weekdays and from6:00 am till 2:00 pm on every other Saturday. In case you are working 6 days a wekk, the following Friday will be a rest day. OR daytime shifts between 6:00 am and 8:00 pm from Monday till Friday)

If you would like to join us, please register with your English CV on our website: Link megjelenítése or via mail E-mail cím megjelenítése and write the position's name into the subject field.

In return, we offer a competitive compensation package and the exciting opportunity to be part of a rapidly growing international company. Successful applicants can look forward to training and development possibilities, as well as challenging career prospects.


Helyek Budapest
Kategória IT / Informatika
Asszisztencia / Adminisztráció
Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Munkaidő tipusa Részmunkaidő
Elvárt nyelvtudás Olasz, Angol
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