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Italian Speaking Customer Service Representative


  • A hirdetés 1062 napja lejárt
For the SSC part of our multinational client we are looking for a Italian Speaking Customer Service Representative.


 

For our multinational clients we are looking for ITALIAN speaking Customer Service Representatives to their continuously expanding organization.

ITALIAN speaking Customer Service Representatives

 

Requirements:
  • High level of English, fluency in Italian
  • Stress-resistant personality
  • Accuracy, customer-focused attitude
  • Good knowledge of Excel, SAP is an advantage
  • min 1 year relevant experience in a multinational environment (customer relation / supply chain management) is an advantage
  • fresh grads are also highly welcome
Main tasks:
  • Manage client contracts
  • Handle customer claims in a proper manner
  • Track orders and manage day to day communication with customers
  • Manage customer database
  • Manage customers' complaints
  • Ensure accurate service request status
  • Close service request on time with required data
  • Manage service related customer claims
  • Resolve issues and participate in improvement planning
Offer:
  • Competitive compensation and benefits package
  • Dynamic, multinational environment in a human size structure
  • High standard office in Budapest
 

If you are interested in this possibility, please apply with your English CV.

Applications of people with disabilities are also welcome.

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