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Italian Speaking Customer Service Representative


  • A hirdetés 1053 napja lejárt
  • Do you speak Italian and English?
  • Do you have great problem solving skills?
  • Would you like to work in a multinational environment?
For our multinational clients we are looking for ITALIAN speaking Customer Service Representatives to their continuously expanding organization.

ITALIAN speaking Customer Service Representatives

Requirements:

  • High level of English, fluency in Italian
  • Stress-resistant personality
  • Accuracy, customer-focused attitude
  • Good knowledge of Excel, SAP is an advantage
  • min 1 year relevant experience in a multinational environment (customer relation / supply chain management) is an advantage
  • fresh grads are also highly welcome

Main tasks:

  • Manage client contracts
  • Handle customer claims in a proper manner
  • Track orders and manage day to day communication with customers
  • Manage customer database
  • Manage customers' complaints
  • Ensure accurate service request status
  • Close service request on time with required data
  • Manage service related customer claims
  • Resolve issues and participate in improvement planning

Offer:

  • Competitive compensation and benefits package
  • Dynamic, multinational environment in a human size structure
  • High standard office in Budapest
If you are interested in this possibility, please apply with your English CV.

Applications of people with disabilities are also welcome.

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