- Do you speak Italian and English?
- Do you have great problem solving skills?
- Would you like to work in a multinational environment?
ITALIAN speaking Customer Service Representatives
- High level of English, fluency in Italian
- Stress-resistant personality
- Accuracy, customer-focused attitude
- Good knowledge of Excel, SAP is an advantage
- min 1 year relevant experience in a multinational environment (customer relation / supply chain management) is an advantage
- fresh grads are also highly welcome
- Manage client contracts
- Handle customer claims in a proper manner
- Track orders and manage day to day communication with customers
- Manage customer database
- Manage customers' complaints
- Ensure accurate service request status
- Close service request on time with required data
- Manage service related customer claims
- Resolve issues and participate in improvement planning
- Competitive compensation and benefits package
- Dynamic, multinational environment in a human size structure
- High standard office in Budapest