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Italian Speaking Customer Relationship Representative


  • A hirdetés 1055 napja lejárt

Transcom is a global customer experience specialist, providing customer care through 70 contact centers across 27 countries in 33 languages.

For our Contact Center in Budapest, we are looking for

Italian Speaking Customer Relationship Representative

Tasks:

  • Answering customer’s emails and handling customer’s phone calls
  • Providing information about the service (after around 6 weeks training)
  • Handling customer’s general questions and complaints
  • Different administration tasks in the client’s system

Expectations:

  • Native or close to native Italian knowledge
  • Very good PC handling skills (Word, Excel, Outlook)
  • Excellent communication and problem solving skills
  • Customer orientation
  • Ability to handle both stress and monotonity
  • Good typing skills
  • Teamplayer attitude
  • Can manage the 6 weeks training (Monday-Friday from 9am to 5pm)
  • Working on weekends is required as well usually twice per month
  • Hungarian is not needed
  • Experience in customer service is an advantage

We offer:

  • Multinational circumstances, different cultures, nationalities
  • Flexible working time (possibility to work in part-time after the training period)
  • Young and dynamic team
  • Internal trainings
  • Bonus after probation time based on achivement
  • Competitive salary
  • Long term stable job
  • Career opportunity

Location: Budapest, XI. District

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