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Italian Speaking 1st Level Helpdesk Analyst

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2016.01.23.
Jelentkezési határidő: 2016.02.04.
Hirdetés azonosító: 995897
lejárt

 

 
 
Italian Speaking 1st Level Helpdesk Analyst
Our partner is a worldwide known, multinational company, with a youthful team. They support their international partners all over the World with IT services, outsourcing and business solutions. To their Budapest office, we are currently seeking for: Fluent English AND Italian speaking IT Support specialist

Responsibilities:

  • Satisfy our partner’s European Customers needs
  • Assist foreigner customers in PC problems over the phone, through e-mails and web interface
  • Follow up on existing tickets and escalate cases to relevant support groups
  • Help them with step-by-step instructions
  • Log all calls in the Helpdesk tracking database.

Main expectation towards the IT Support Specialist: 

  • Fluent English AND fluent Italian language knowledge
  • Customer oriented personality
  • Excellent communication and interpersonal skills
  • Strong work ethic
  • Willingness to learn, develop yourself and be proactive

If you want to be a member of a rapidly expanding organization, take an important place in a worldwide known company and use all advantages of your language knowledge, send your English CV to us!
 

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