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Italian Partner Support Representative

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.02.25.
Jelentkezési határidő: 2014.09.24.
Hirdetés azonosító: 775454

Italian Partner Support Representative

Our client is one of the largest providers of information technology, consulting services and business-process solutions


- Review credit limits and approve Sos
- Send sales order confirmation to the customers within specified SLA’s
- Update and maintain existing sales orders as required
- Support Shipping/Logistics department
- Collect all the signed shipping docs and save it on the server prior to invoicing
- Invoicing and follow-up with partners to confirm receipt of sales invoices sent out
- Archive all the documents for audit purposes
- Reporting business and process metrics
- Resolve Partner order management issues via email or phone in a timely manner
- Provide support to the Regional Management


- The ideal applicant must possess at least a Bachelor’s degree in any field with preferably 2 years of experience in a channel / Retail Org
- Minimum of 2 years of experience in a call center order processing function – or by equivalent
- Mastery of Excel and other MS Office software
- Demonstrated ability to think creatively, learn and develop innovative solutions to customer challenges
- Ability to build rapport with customers over the phone.
- Superior communication– written, oral and listening

Amit kínálunk:

- The chance to work in a dynamic, multicultural organization
- Opportunity to work in a stable position
- Well structured trainig plan from the first day
- Competative salary and compensation package
- Long-term opportunity
- Chance to grow within the team

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