A munkáltatóról / About the company
Our multinational client is a prestigious telecommunication company with worldwide presence, for which we are looking for Italian / French / German / Portuguese / Spanish Speaking 1st Line Helpdesk Specialist in 7 x 24 shifts to their Budapest-based business services center.
FRESH GRADUATES ARE ALSO HIGHLY WELCOME!
Italian / French / German / Portuguese / Spanish Speaking 1st Line Helpdesk Specialist (PE-6093)
Pozíció részletezése / Position overview
- Responding to inbound telephone calls from customers and recording all actions taken to effect resolution of customer problems,
- Contacting customers directly, providing notification of error conditions, and updating on existing problem conditions,
- Conducting first level analysis and contacting other technical departments if it is necessary.
- Fluent, active English AND Italian / French / German / Portuguese / Spanish language knowledge is a must,
- Ability to work in 7/24 shifts,
- Excellent communication skills,
- Customer-focused approach,
- Strong problem solving skills,
- Relevant experience is an advantage but fresh graduates are also welcomed,
- Helpdesk experience and/or networking knowledge are preferred.
What we offer:
- Competitive salary and benefits,
- Development opportunities,
- Dynamic teamwork in a Multinational environment.
Location: Budapest, Hungary.
If you are interested in the position above, please send your CV in MS Word format to the e-mail adress below. Please rest assured that your personal details will be dealt with in a professional and confidential manner. Thank you!