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Italian and English Customer Service Representative


  • A hirdetés 1226 napja lejárt

Company Profile:

Computer company providing banking IT and call center services for 15 years is looking for the right candidates for the below position.

 

Job Title:

 

Italian and English Customer Service Representative

 

 

Job Description: Interact with internal and external customers via phone or e-mail to provide information in response to inquiries and services and to handle and resolve issues and complaints. Project a professional company image through phone interaction. Handle translations related to new products or improvements of processes.

We look for people that:

  • are service oriented with sales attitude
  • have knowledge of the customer’s needs
  • have empathy for the customers situation
  • are able to communicate clearly, both written and in spoken
  • are able to handle complaints, even when handling unpleasant customers
  • work accurately and with eye for detail
  • handle  in the best interest of both customer and company
  • are able to suggest improvements to the various communications by the company
  • have a pleasant, friendly style with customers and with colleagues
  • are willing to build a long-term relationship with the customer
  • are strong team players 

Languages to be covered: High level of written and fluent spoken Italian and English are required. Any other languages are an advantage.  

Requirements: 
Computer literate with the ability to learn customer service software applications. Duties require professional verbal and written communication skills and the ability to type. Excellent communication skills (speaking and writing) required. Banking background is an advantage.

We offer: Young Team, comfortable atmosphere, above competitive salary, fringe benefits.

Location: Hungary, Budapest, district XIV.

 

Helyek Budapest
Pest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Munkaidő tipusa Teljes munkaidő
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