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IT Technician


  • A hirdetés 703 napja lejárt

Haldex is a multinational company that develops, manufactures and distributes products for brake and suspension systems on commercial vehicles. Our customers are typically manufacturers of heavy trucks, buses and trailers and we have a strong global presence with sales offices, R&D and production sites all over the world.

 

We are looking for a new colleague for our Hungarian manufacturing plant for the following position:

 

IT Technician

 

 

Tasks and responsibilities:

  • Provide first-level contact and problem resolution for users for all IT related questions with supported hardware, software and application problems
  • Act as a liaison between users and internal and external support staff to ensure accurate problem interpretation, provide accurate and timely logging of all problems
  • Ordering and deploying computers, installing applications, account set up, maintenance and trouble shooting
  • Educate end users, being responsible for the identification of IT training needs and also the evaluation of the most appropriate training delivery methods
  • Review and update documentation as and when required
  • To liaise and work with other functional areas including the ERP and Infrastructure teams to ensure that any changes are rolled out to the user base in a controlled and structured manner.

Requirements:

  • Relevant degree in Information Technology
  • 3 years of experience in technical support, preferably in manufacturing companies
  • Good working knowledge of a Microsoft environment (Windows XP/7), Office 2007/2010
  • Good English language knowledge
  • Customer focused
  • Demonstrated ability to work on own initiative to independently resolve problems.
  • Demonstrated a good knowledge of supported hardware, software and applications.

Please send your application with an English language CV to the emaila ddress below.

Helyek Pest
Budapest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
IT / Informatika
Minimális tapasztalat 3 és 5 év között
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