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IT Technical Process Coordinator 
Grafton Recruitment Kft

Frissítve : 2014.10.12.
Jelentkezési határidő: 2014.10.14.
Hirdetés azonosító: 819476
IT Technical Process Coordinator


We are looking for a junior candidate who will be part of a global team that is responsible for managing the compute and storage provisioning and returning processes within a global firm.

Primary Responsibilities

- Managing and improving server and storage provisioning processes
- Reviewing and clarifying technical and project details for server/storage requests
- Regular follow-up with key customers, providing status updates, handling escalations
- Monitoring remote L2 teams to ensuring requests are completed within service level agreements
- Working with global operations, engineering and integration teams
- Creating overview reports on progress / capacity / issues

- Strong interpersonal, verbal and written communication skills
- Ability to multi-task in a highly dynamic environment
- Good problem solving skill, proactive and precise
- Ability to establish and maintain relationships across various IT organizations
- Having solid knowledge of Microsoft Office (Excel, Word, Powerpoint)



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