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IT Support Specialist

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.07.20.
Jelentkezési határidő: 2017.03.31.
Hirdetés azonosító: 1095550

IT Support Specialist

Pozíció leírása / Job description

Our multinational client is a pan-European medical services provider. We are looking for a Service Desk Specialist to it's Business Service Center based in Budapest to strengthen their IT support team.

Feladatok:

- Takes full ownership of issues and troubleshooting, ensures that they are followed through from start to finish
- Deliver a positive, memorable and meaningful service which exceeds the expectations of the users
- Ensures at all times that users receive the best possible attention and assistance in addressing requests and resolving problems
- Own and update end users’ guides and instructions
- Build and maintain knowledge base
- Participate in the rotational based extended support hours’ coverage

Elvárások:

- 1+ year of IT support experience
- Able to communicate effectively in English, both verbally and in writing
- High knowledge of Windows and Mac operating systems and Microsoft Office Suite
- Proactive, logical and self-motivated with a creative approach to problem solving
- High level of flexibility and outstanding stress management
- Solid understanding of networking and end user computing hardware and devices
- Passion and drive to progress into a senior role

Amit kínálunk:

- Work in a young, dynamic team in a well-established, international company
- Competitive remuneration package
- Contribute to the international expansion of the company
- Modern working environment

Elvárások / Requirements

Amit kínálunk / Offer

Jelentkezés:
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