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IT support - ASAP! 
Bluebird International ZRt.
Frissítve : 2016.06.06.
Jelentkezési határidő: 2016.06.13.
Hirdetés azonosító: 1045034
lejárt
IT SERVICES FEJLÉC

The candidate works closely with our customer, functional business units and software developers to operate the customers system to accomplish operation 24/7. This position reports directly to the local Head of Operations.


Tasks


  • Call Centre is a second-level support hub in Budapest where all requests from customers will be handled and dispatched to the relevant internal department or third party

  • Handle, register and follow up incoming request/incidents

  • Constant communication to involved units and partners

  • Analysis and removal of occurring problems according to documentation

  • Reporting
  • Requirements


  • Excellent English (verbal & written) is mandatory

  • Stress resistant, team player, ready to work in shifts

  • Previous experience in working with ITSM ticketing systems is desirable

  • IT attitude, willingness to learn new systems

  • Minimum of 1-3 years relevant experience

  • Bachelor degree is an advantage


  • Our Offer


  • Economically stable and growing enterprise in a high-tech environment

  • Excellent working atmosphere

  • Competitive remuneration package

  • Kategória
    IT / Informatika
    Régió
    Budapest
     
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