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IT support analyst


  • A hirdetés 700 napja lejárt

The Adecco Group, the world’s leading provider of HR solutions, is looking for a professional for its partner in the following position

 

IT support analyst

 

 

Responsibilities:

  • Handle incidents and service requests in a timely manner based on ITIL process.
  • Action and monitor incidents and e-mail queues of own location.

  • Document, track and monitor problems to contribute to problem management and ensure timely resolution

  • Liaise with other support teams for escalating urgent issues.
  • Liaise with business concerning system outages, changes, projects
  • Manage and support local applications, infrasture and PC stock per company policy
  • Maintain and develop relations with IT vendors.

 

Required qualifications and skills:       

  • At least middle level qualification in IT engineering, degree level is a plus.
  • Fluent conversational English, with sound knowledge of professional terminology.

  • 2-3 years related experience.
  • Experience in service delivery and customer management

  • W7 / XP PC administration

  • ITIL certification

  • General IT knowledge of telcoms (LAN, WAN, PBX), servers, messaging, MS Office applications.

 

Work of place:

  • Békés county

If you are interested in the position, please send your CV in Hungarian  to E-mail cím megjelenítése with the name of the position and please register yourself at Link megjelenítése

Helyek Békéscsaba
Kategória IT / Informatika
Munkaidő tipusa Teljes munkaidő
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