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Swicon Zrt.    IT Service Delivery Specialist
 
Hozzáadva: 2017.06.21.
lejárt

SWICON Zrt., is looking for candidates with fluent English and German to IT Service Delivery Specialist position.

 

Tasks

  • Quality management for high level processes, incidents and problems
  • Ensuring that the fulfilment of the contract should happen according to the expectations of the client as long as the contract holds
  • Planning and controlling of service delivery in time / quality / budget
  • Ensuring compliance with deadlines and required service levels
  • Regular communication with customers (technical and operational)
  • Implements further development of applications
  • Creating and delivering of highly complex procurements and cost allocations
  • Development of concepts for service level
  • Recommendation for portfolio consolidation and standardization, definition of KPI's

Elvárások

Requirements:

 

  • Collage/University IT degree
  • Fluent English AND German knowledge
  • At least 3 years relevant work experience
  • ITIL knowledge
  • Expert knowledge in process, incident and problem management
  • Good knowledge in SAP applications is an advantage


Értékelt kvalitások

Others:

 

  • Proactive, team player personality
  • Excellent communication skills


Amit nyújtunk

Our offers:

 

  • Young and friendly team
  • Continuous development opportunities in IT and languages, career advancement opportunities within the company
  • Modern and comfortable working environment

Kategória
IT / Informatika
Régió
Budapest
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