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IT Service Delivery Specialist (Quality) (Budapest) 
IT Services Hungary Kft.
Hozzáadva: 2017.09.22.
Hirdetés azonosító: 509475
lejárt
FELADAT

Responsibilities

 - Quality management for high level processes, incidents and problems

 - Ensuring that the fulfilment of the contract should happen according to the expectations of the client as long as the contract holds

 - Planning and controlling of service delivery in time / quality / budget

 - Ensuring compliance with deadlines and required service levels

 - Regular communication with customers (technical and operational)

 - Implements further development of applications

 - Creating and delivering of highly complex procurements and cost allocations

 - Development of concepts for service level

 - Recommendation for portfolio consolidation and standardization, definition of KPI's

 

Requirements

 - Collage/University IT degree

 - Fluent English AND German knowledge

 - At least 3 years relevant work  experience

 - ITIL knowledge

 - Expert knowledge in process, incident and problem management

 - Good knowledge in SAP applications is an advantage

 

 

What we offer

 - Competitive salary and benefits package

 - Young and friendly team

 - Continuous development opportunities in IT and languages (German and English parallel)

 - Career opportunities within the company

 - Ergonomic and modern working  environment in Infopark

 

Place of work

Budapest

 

Method of application

Please send us your detailed professional Hungarian and English/German curriculum vitae to the following address:

 

Link megjelenítése

 

Search by job ID: 76140
 
 

PROFIL

Jelentkezés - IT Services Karrieroldal
 

Kategória
IT / Informatika
Régió
Budapest
Debrecen
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