Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt
www.cvonline.hu
IT Service Continuity Manager (Service Management) (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2017.09.19.
Hirdetés azonosító: 1028949
lejárt
YOUR TASK

We are looking for an experienced candidate to fulfill the IT Service Continuity Manager position for one of T-Systems’ Top 25 Global accounts.

The role of Service Continuity Manager is to lead all business continuity processes and activities for T-Systems’ customers understanding their existing infrastructure, the extent to which it enables Business Continuity Management and support contractual commitments.

  • Provide expert guidance and techniques to operational units regarding BCP/DR.
  • Creation and/or qualification of BC/DR Plan, and SCP (Service Continuity Plans). Maintain and develop BC/DR policies.

  • Management of virtual and direct reporting teams to deliver BCM fundamentals such as technical recovery plans, service recovery plans.

  • Support and facilitation of BC/DR test planning and execution as required contractually for customers and undertake BC/DR testing

  • Facilitate business awareness of BCM within T-Systems. Provide evidence that T-Systems team members are trained on their responsibilities in regards to the Account Crisis Management Plan, DRPs and internal Supplier Business Continuity Plans.

  • Ensure compliance with the Customer and T-Systems policies

  • Manage Disaster Recovery Plan reviews and updates in compliance with Customer standards

  • Identify and report any gaps in T-Systems’ ability to recover the Service(s) within agreed upon recovery time objectives

  • Manage notifications related to BCP/DR.

  • Create and maintain a schedule for Disaster Recovery Testing in accordance with the Change Management Process and ensure timeframes have been approved by the Customer

  • Execute Disaster recovery exercises for Services annually.

  • Create and present a post test report , including action plan to close any gaps or recommendation to improve service to reduce recovery time objective to agreed timeframes. Chair a post test review and manage to conclusion any recommendations or findings from the test.

  • Represent T-Systems in any Customer scheduled post-Test debrief activities

  • Accountability for the End-to-end BCP/DR process, documentation and continual improvement

YOUR PROFIL
  • Previous experience in the field of Business Continuity Management
  • A broad understanding of complex network infrastructure, computer systems, applications and operating systems. Strong accredited technical background. Degree level qualifications or a minimum of 3-5 years of relevant work experience.

  • Able to negotiate with and manage third parties.

  • Capability to communicate with Senior management and Board.

  • Good communicator both written and verbal.

  • Ability to work independently and prioritise work

  • ITIL and/or Quality management certifications are desired

  • Project Management experience/qualification is an advantage

  • Advanced level English skills


Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Debrecen
Egyéb hasonló állások Önnek
Ügyfélkapcsolati referens horvát nyelvtudással

Trenkwalder Kft

Multinacionális partnerünkhöz keresünk új kihív...
Budapest


Csomagoló

Trenkwalder Kft

Új, gyöngyösi gyáregységünkbe munkatársakat ker...
Heves, Heves


Minőségellenőr

Trenkwalder Kft

Gyöngyösi partnercégünk megbízásából, váltott 2...
Heves, Heves