Our partner is one of the biggest and most successful multinational companies.
Pannon-Work Ltd. is looking for an
IT Operations Support Specialist
for its client, located in Veresegyház, Hungary.
•Bachelor’s Degree in Engineering or Information Science, or related field
•Fluency in English
•Minimum 2 years background in support of applications and major systems implementation
•Strong exposure and background in legacy IBM mainframe systems, cloud solutions, especially CRM/Field Service, Project Accounting, Sourcing, and core financial modules (AP, AR, GL)
•Strong background in Microsoft Tools and Support Central including workflows
•Project management experience
•Coordinate Production Support teams to ensure the highest quality user support and satisfaction
•Coordinate and prioritize the issue resolution of tickets with all the Production users and the respective support teams
•Monitor open issues and drive to expedient closure; prioritize issues for business criticality and escalate issues as necessary; use existing metrics for monitoring issues, and develop others as needed
•Participate in SOX related activities
•Conduct end user pulsing sessions and get feedback on improvement areas for your applications
•Ensure the Transfer to Operations process is followed for any major program releases
•Modern working environment
•Competitive salary package
•Invaluable experience within a leading multinational company
Place of work: Veresegyház, Hungary
If you would like to apply for this exciting and challenging opportunity please send your English resume to E-mail cím megjelenítése, referring to the “IT Operations Support Specialist” position.
If you have any further questions, please feel free to contact us on our telephone number: 00 36 1 381 1048
Közvetítési nyilvántartási szám: Budapest Főváros Kormányhivatal Munkaügyi Központja 482/2011-5100-773
Kölcsönzési nyilvántartási szám: Budapest Főváros Kormányhivatal Munkaügyi Központja 481/2011-5100-857