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IT intern


  • A hirdetés 736 napja lejárt

IT intern    

Robert Bosch Power Tool Kft.    


Tasks:

  • Receiving the IT problems via phone or e-mail
  • Creating Hotline ticket for the problem or requests
  • 1st level support for the user to solve the IT problem during the call.
  • Provide support for Windows clients, Printers, Mobile and IP phones as needed with regards to network connectivity, hardware/software issues, etc. that fall under a typical IT support environment
  • HW, SW and User management

Requirements:

  • Good communication skill in Hungarian and English
  • Thorough knowledge of desktops, laptops as well as MS operating systems and application
  • Strong customer service orientation
  • Ability to work independently and as part of a team in a dynamic environment
  • Must display patience and understanding when dealing with difficult customers/users and must be able to resolve difficult interactions effectively

 

 

Helyek Borsod-Abaúj-Zemplén
Kategória IT / Informatika
Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Minimális tapasztalat Gyakornok
Munkaidő tipusa Szakmai gyakorlat / gyakornok
Elvárt nyelvtudás Magyar, Angol
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