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IT Helpdesk specialist

Régió: Budapest

PBS International Kft.
Hozzáadva: 2016.09.23.
Hirdetés azonosító: 684783
IT Helpdesk specialist

Hungary (+36) • Budapest

Description of position:
Handling technical queries and problem calls from end users and other (IT) teams


• Handle technical queries and problem calls from end users and other (IT) teams.

• Act as a team member of International organization and as such support projects and activities also outside Hungary, in close and harmonious cooperation with other teams.

• Strive for IT Security compliance and maintain an appropriate level of awareness, especially with end users.

• Maintain technical and process knowledge & skills as required for the role • such as improving technical skills for ERP systems, OSX and Linux skills

• Proactively contribute to identify improvements, cost take out opportunities and new technologies & solutions that could benefit the company

• Actively contribute to knowledge sharing with peers and others

Requirements, skills:

• Bachelor's Degree

• Experience in IT Helpdesk and/or Desk side support position of an international organization

• English: Fluent

• Hungarian: Fluent

• Experienced in Microsoft Windows environment support

• Ability to support incident and problem resolution process, preferable according to ITIL definition

• Service Delivery orientation

• Very high interpersonal abilities and communication skills

• Organized, structured approach


• Working experience in 1st level support of ERP systems, OSX and Linux

•Master's Degree

Known languages:
Fluent English and Fluent Hungarian knowledge

Short company info:
Our client is an International Shared Service Center.

Additional info:
By submitting an application form or sending your curriculum vitae electronically, you will be giving the employees of PBS International Ltd. the approval and acknowledgement to access, handle and record the personal details you have submitted for application and registration processing. During the course of your application and in the future event that a prospective party expresses professional interest in you, we will only forward your details onto our clients upon your exclusive and prior approval.

For a more detailed view of our data security terms and to accept all of our terms and conditions please visit the link here:

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