- Do you have dreams of working for a successful global organization? - Are you attracted by continuous training options and excellent career opportunities? - Are you interested in being the newest member of a growing Business Service Center in Debrecen?
Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look for IT Helpdesk Agent to their Debrecen-based business services center.
As an IT Help Desk agent your tasks will be the following: - Support the clients in IT related problems via email and telephone - Solve or forward SW/HW, basic IT problems - Analyse requests and problems and develop solution suggestions - Communicate in professional manner - Troubleshoot and resolve IT problems
- Fluent English is mandatory any other European language is a plus - Good computer knowledge - Customer orientation - Problem-solving skills, ability to troubleshoot technical issues - Personal accountability - Proactive and dynamic personality - Ready to learn new solutions
- Advantage: CCNA knowledge / Service desk experience
- Good Salary and Benefits package - Open and youthful atmosphere - Stable multinational background and growing organization - Modern work environment and IT infrastructure - Soft and technical skills trainings and internal talent management program
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