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IT Helpdesk Agent 1st line

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.06.21.
Jelentkezési határidő: 2015.06.22.
Hirdetés azonosító: 935852

IT Helpdesk Agent 1st line

Pozíció leírása / Job description

- Do you have dreams of working for a successful global organization?
- Are you attracted by continuous training options and excellent career opportunities?
- Would you like to take part in process improvement and to have a hands-on aproach on daily tasks?

Our client is a globally well known corporation in the Telco sector, which is running it’s Shared Service Center from downtown Debrecen to support IT operations all over Europe.

Feladatok:

- Provide prompt and polite customer service to the company’s clients
- Professional communication with customers on the phone and via e-mail
- Handle incoming queries and address complaints with a positive attitude
- Provide information to clients and find the best solution to arising problems
- Log case details accurately
- Cooperate with other team members and with colleagues abroad

Elvárások:

- fresh graduates are welcome to apply
- relevant experience is an advantage
- excellent (near native) command of French and intermediate command of English
- strong customer orientation and a desire to handle clients professionally
- excellent communication skills
- strong problem solving skills
- cooperative and supportive personality
- team spirit

Amit kínálunk:

- attractive compensation package
- the opportunity to be a member of a young and lively team
- stable multinational background and growing organization
- modern work environment and IT infrastructure
- soft and technical skills trainings and internal talent management program

Elvárások / Requirements

Amit kínálunk / Offer

Jelentkezés:
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