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IT Helpdesk Agent 1st line in Debrecen

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.06.22.
Jelentkezési határidő: 2015.04.24.
Hirdetés azonosító: 917300

IT Helpdesk Agent 1st line in Debrecen

Pozíció leírása / Job description

- Do you have dreams of working for a successful global organization?
- Are you attracted by continuous training options and excellent career opportunities?
- Would you like to take part in process improvement and to have a hands-on aproach on daily tasks?

Our client is a globally well known corporation in the Telco sector, which is running it’s Shared Service Center from downtown Debrecen to support IT operations all over Europe.

Feladatok:

As an IT Help Desk agent your tasks will be the following:
- Support the clients in IT related problems via email and telephone
- Solve or forward SW/HW, basic IT problems
- Analyse requests and problems and develop solution suggestions
- Communicate in professional manner
- Troubleshoot and resolve IT problems

Elvárások:

- Fluent English is mandatory, other European language is a plus (German, French, Dutch, Spanish )
- General interest in IT infrastructures
- Customer orientation
- Problem-solving skills, ability to troubleshoot technical issues
- Personal accountability
- Proactive and dynamic personality

Amit kínálunk:

- Good Salary and Benefits package
- Open and youthful atmosphere
- Stable multinational background and growing organization
- Modern work environment and IT infrastructure
- Soft and technical skills trainings and internal talent management program

Elvárások / Requirements

Amit kínálunk / Offer

Jelentkezés:
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