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IT Compliance Support Job

Job Title: IT Compliance Support
Job ID: 281010
Location: Hungary-Budapest
Full/Part Time: Full-Time
Regular/Temporary: Regular

Org Marketing Statement

Unisys is a worldwide information technology services and solutions company. We provide consulting, systems integration, outsourcing and infrastructure services, combined with powerful enterprise server technology. We specialize in helping clients use information to create efficient, secure business operations that allow them to achieve their business goals. Our consultants and industry experts work with clients to understand their business challenges and create greater visibility into critical linkages throughout their operations.

Unisys Global Services Hungary (UGSH) opened its Budapest office in January 2007 providing business process outsourcing and technical help desk services to its prestigious clients across Europe.

Day to Day Work

Role Purpose:
- To meet Global Sourcing objectives,
- To perform support for IT Compliance, Security & Privacy,
- To provide worldwide direction and technical support services for IT Compliance, Security & Privacy services,
- To gain IT Security intelligence from a variety of external authoritative sources and disseminating that information relative to the Unisys environment
Key responsibilities/Outcomes:

In this position you will participate in a small team with colleagues in Budapest, Bangalore and Shanghai, providing 2nd line support to an international end user community, assisting users to troubleshoot, diagnose and repair problems in the area of workstation security and compliancy.

Using your strong troubleshooting and diplomatic communication skills, you guide the user through the necessary steps to correct these issues.

In addition to responding to users requests for support, based on reports from several monitoring tools, you will contact users to pro-actively correct issues related to security and compliancy.

To be able to do this, Windows holds no secrets for you, you understand the concepts of workstation hardening, SCCM Client and related Windows services, virus protection and cleaning, and workstation firewalls and networking. You have a basic understanding of identity and access management.

The support you provide is "remote", meaning that communication will by phone or E-mail, while in some cases you may need to take remote control over the user's computer.

Key Qualifications:
- Expert at end user security (including virus control), IDS (intruder detection), network inventory (reporting and planning), user authentication, Global IT Legal concepts (optional)
- The minimum of 2 years experience of in-depth IT Security preferably in a supporting role.
- In-depth knowledge of Windows Operating Systems and the security surrounding them.
- One or more industry certifications (A+, MCP, MCSE, MCITP, etc.)
- Previous Service desk and/or Desk-side support experience is an advantage.
- Proactive and conscientious, and strong ability to apply analytical and problem-solving skills.
- Able to work independently with minimal supervision.
- Excellent communications skills.
- Fluent English proficiency, both written and verbal.
- Aptitude for learning and adhering to existing standardized policies, processes, and procedures
- Active participation in ongoing quality initiatives at the desired level, detailed on the UGSH Quality Portal by considering all relevant objectives, policies and procedures.
- Advantage: BS Computer Science or BS IT Security or Forensic Science.

Closing Statement

Deadline of the application lasts until 17th August.

Please make sure to send the approval of your direct leader.

Closing Statement

In return, we offer a competitive compensation package and the exciting opportunity to be part of a rapidly growing international company. Successful applicants can look forward to challenging career prospects.

If you would like to join us, please register with your English CV on our website: Link megjelenítése or via mail E-mail cím megjelenítése and write the position's name into the subject field.

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