Trenkwalder is looking for Support Agents with IT affinity to join its international partner. The role involves handling software and hardware issues using primarily a chat client.
If you like to meddle with computers and speak English well, do not hesitate to apply to this unique position!
IT Chat Agent (24/7)
- Support customers in software and hardware issues via chat and e-mail
- Take part in the daily operation of a complex application
- Escalate complex cases to 2nd Line colleagues
- Log calls, solutions, monitor own activity
- Intermediate level of English, near-fluent spoken and written
- Willingness to work in rotating shifts - morning / afternoon / night shifts (night shift allowance is guaranteed)
- Affinity for solving software and hardware issues
- Customer oriented attitude, good communication skills
- As an advantage: previous experience in support positions and knowledge of computer networks
- High-tech work environment
- Competitive salary
- Extra benefits (cafeteria, travel costs for taxi or car in case of nightly travelling)
- Dynamic, positive atmosphere
Magán-munkaközvetítői ny. sz.: 29338/2000-0100
Munkaerő-kölcsönzői ny. sz.: 37961/2001-0100
Adatkezelés nyilvántartási száma NAIH-53813/2012.