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IT Application Support Specialist

HSA Kft.

Hozzáadva: 2017.11.18.
Hirdetés azonosító: 1033781
 
 

IT Application Support Specialist

 

Main tasks and responsibilities:

  • Provide operational application support
  • Answer, evaluate and prioritize incoming application support requests from end users of the production software used by the company
  • Handle application problem recognition, research, isolation, resolution and follow-up
  • Escalating more complex problems to the required technical staff while maintaining ownership of the issue
  • Write and maintain (training) manuals for the end-user of the software
  • Handle additional responsibilities as required

 

Requirements:

  • Degree in computer science, information management or similar training/ experience.
  • Advanced working knowledge/experience  of Microsoft Excel
  • Basic  knowledge of MS SQL, MS SQL studio and relational databases
  • Basic  knowledge of HTML and internet technology
  • Excellent oral and written (English) communication skills
  • Creative thinking and problem solving
  • Ability to work both effectively independently and harmoniously with a team
  • Must be able to manage assignments simultaneously in a fast-paced environment with shifting priorities, deadlines and focus and have strong organizational skills
  • Demonstrates proactivity, initiative and strong attention to detail

 

Location:

  • Debrecen

  

If you would like to apply for this job opportunity, please send your CV with photo to the E-mail cím megjelenítése address!

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