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www.cvonline.hu
IT Application Support BI Analyst  
Bluebird International ZRt.
Frissítve : 2016.10.12.
Jelentkezési határidő: 2016.11.04.
Hirdetés azonosító: 1031877
lejárt
IT SERVICES FEJLÉC

We are looking for an IT Application Support BI Analyst to join our multinational client.


Tasks


  • As a member of the SAP Business Intelligence team under the Global Application Services Organisation, the IT Support Analyst will report to the EMEA Application Services Manager.


  • SAP Business Intelligence support: You will resolve SAP BI Incidents and fulfil SAP BI service requests raised by users across the regions. You will analyse, design and conceptualize data models and you will take part in implementing, developing and maintaining technical solutions to meet business requirement in BI system.


  • Ticket resolution: you will provide timely ticket resolution of Incidents and Service Requests according to SLA. You will ensure proper communication to user on ticket resolution and root cause, and you will oversee the global ticketing tool is promptly and correctly updated with activities, resolution and user feedback for effective and efficient tracking.


  • Involvement in projects: you will work closely with the various IT teams to help business owners and global power users realize full potential of the BI applications. You will provide guidance and solution expertise
  • Requirements


  • College / University Degree in Computer Science or related discipline

  • At least 2-3 years of IT Experience including developing solutions in BI: data models, chains, roles & authorizations, reports

  • Must have at least 1-2 years of Implementation or Application Support experience

  • Fluency in English

  • Extensive knowledge in SAP

  • Strong experience in following technologies: J2EE-WebShpere, Oracle, Web Services

  • Hands on in SQL programming and troubleshooting

  • Skilled in Microsoft office

  • Experience in one of the following technologies/tools is an asset: Webmethods, DataStage, Opentext

  • Customer oriented personality with good communication skills

  • Advantages


  • ITIL certification is an added advantage

  • Our offer


    Kategória
    IT / Informatika
    Régió
    Budapest
     
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