We are looking for an enthusiastic candidate to join to our multinational client's Team in Budapest-based business services center! Excellent English and German or French language skills is a must. Having customer service background and affinity for data management is a big advantage.
- Maintain technical and site information in customer's inventory, monitoring and reporting tools - Maintain customer inventory and manage change documentation - Build and update structured and comprehensive knowledge base of technical and change documents - Monitor change implementation processes for customer requests - Create monthly SLAs and financial reports - Build effective customer relationship to ensure continuous updates and common understanding of data changes.
- At least 1 year+ experience in data management and manipulation - At least 1 year+ experience in direct customer communication in German or French and English languages - Experience in Customer Service Management is an advantage - Fluent English and German or French is a must - Good knowledge of MS Office Applications, with special focus data management tools - Ability to manage and oversee high volume of data with high level of accuracy - Excellent problem solving skills - Team player
- Excellent Salary and Benefits package - Multinational, dynamic team - Development opportunities
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