On behalf of our multinational IT and Telco service provider we are looking for a new Information Management Specialist colleagues to the team that supports the German or French market and partners.
Information Management Specialist
- Maintain technical and site information in customer's inventory, monitoring and reporting tools
- Manage change documentation
- Build and update structured and comprehensive knowledge base of technical and change documents
- Monitoring change implementation processes for customer requests
- Create monthly SLAs and financial reports
- Build effective customer relationship to ensure continuous updates and common understanding of data changes
- University or College degree
- Fluent English and German or English and German and French language knowledge
- Experience in Customer Service Management is an big advantage
- Strong knowledge of the use of Excel, access and SQL
- Ability to manage and oversee high volume of data with high level of accuracy
- An understanding of systems analysis and an ability to work with IT people
By my application to this job and by submitting my application documents I hereby grant my consent to the processing of the data included in my CV provided to Trenkwalder Kft, to its inclusion in a data base and, in the case of a suitable job offer, to its forwarding to your client, subject to prior consultations. I acknowledge that the cancellation of the data from the data base or the modification of the date at my request submitted in writing would be carried out within 8 business days after the receipt of such request. I must submit the relating request in writing to the office registering the data. I hereby certify that the information I have given is correct.
Magán-munkaközvetítői ny. sz.: 29338/2000-0100
Munkaerő-kölcsönzői ny. sz.: 37961/2001-0100
Adatkezelés nyilvántartási száma NAIH-53813/2012.