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Incident manager for High/Critical issues (Budapest) 
IT Services Hungary Kft.
Hozzáadva: 2017.06.25.
Hirdetés azonosító: 1003363
lejárt
YOUR TASK
  • Restoring as fast as possible critical issues by managing the work of solving groups, experts which are related to clients and the internal IT environment of ITSH
  • Securing up-to-date information for management
  • Participating in the assessment meetings of the incident solving groups, reveal the possible shortcomings
  • Analysing the Incident, Problem and Change reference process and the deviations of processes used in practise
  • Analysing trends, identifying problems and defining the related corrections
YOUR PROFIL
  • Degree in IT
  • At least 1,5 years experience gained in the field of IT
  • Fluent English knowledge, German is an advantage
  • Deep IT knowledge
  • Knowledge of ITIL processes, practical experience
  • Willingness to work in shifts and standby

Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Budapest
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