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Inbound Customer Service & Retentions - Warrington

We are looking for the very best Inbound Retentions & Loyalty Advisors for a new job in the Warrington area.

A highly competitive basic salary, with a fantastic added bonus of uncapped commission.

Be ready to work 40 hours a week on Flexi Shifts, 5 days per week across Monday to Friday between 8am to 7pm, Saturdays between 9am - 6pm and Sunday between 10am - 5pm.

You need to: Be a driven, results focused, high achiever with a passion for sales in your job.

Thrive in a role where you can consistently deliver the best in customer service.

Be motivated to be the best salesperson and exceed all targets.

Be persuasive and be confident in convincing customers to renew their contract instead of cancelling

What you will be doing

Consistently achieve sales and exceed the expectations of the customer

Delivering an unrivalled level of customer service

Persuading all inbound callers to remain with the company and renew their service

Communicate in a professional and genuine way with customers and colleagues

Take ownership of ensuring the needs of your customer are of paramount importance

Be a knowledgeable expert in all products and tariffs

Be ready and willing to welcome change and learn all new policies, procedures and development of products and services

Listen to the customer, understand their needs and use responses to sell the best possible service that suits their requirements

Be responsible for sensitive customer data Record conversations with all customers you speak to

You will have Essential:- Experience within a call and contact centre or in a face to face sales and customer service environment in a previous job role Experience of working to targets and achieving sales

Be competent and confident on a PC

You must be able to pass a credit check to meet the requirements of this role

You must be able to provide references for every job you have worked in for the last 3 years and have not been dismissed from any previous roles.

Apply now if you are interested and can be confident in proving you are suitable for this amazing sales and service job.

Benefits A highly competitive basic salary Uncapped Commission

Great career progression opportunities with a large, sucessful employer of choice Oustanding performance related rewards and benefits package Company pension Sharesave scheme Life Insurance Childcare Vouchers Eyecare contribution Link megjelenítése" width="0" height="0" />
Munkavégzés helye Warrington
Kategória Külföldi munka
Régió Külföld
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