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HR Contact Center Representative (Polish Speaker)

Régió: Budapest

PBS International Kft.
Hozzáadva: 2017.11.18.
Hirdetés azonosító: 685556
lejárt

 HR Contact Center Representative (Polish Speaker)


Country:    Hungary (+36) • Budapest

Description of position:    The CSR is the interface between the customer contacting and the customer's HR Department with any HR or Expense related queries.

Duties:    Duties:

• Take ownership of the resolution of callers' issues, giving guidance and solving problems at the first point of contact whenever possible within the target response time.

• Communicate effectively to our customers on HR policy and processes, providing education where necessary

• Work as a member of a team to minimize customer wait times, maximize customer satisfaction and response accuracy

• Support other HRC Departments with Compliance Test or any other activities upon management request

• Log and track enquiries through to resolution using workplace processes and guidelines

• Support other HRC Departments with Compliance Test or any other activities upon management reques.

Requirements, skills:    Required

• Bachelor's Degree

• English: intermediate

• Polish: Fluent

Preferred

• German: Intermediate

Known languages:    Strong intermediate English AND fluent Polish language knowledge

Short company info:    Our client is a shared service center in Budapest.

Additional info:    By submitting an application form or sending your curriculum vitae electronically, you will be giving the employees of PBS International Ltd. the approval and acknowledgement to access, handle and record the personal details you have submitted for application and registration processing. During the course of your application and in the future event that a prospective party expresses professional interest in you, we will only forward your details onto our clients upon your exclusive and prior approval.

For a more detailed view of our data security terms and to accept all of our terms and conditions please visit the link here:

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