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Hospitality Supervisor - Essex, Colchester, CO1 1NX


  • A hirdetés 1167 napja lejárt

Responsible to General Manager

Main purpose of job to manage and supervise all front-of-house catering activities.

To organize, set up and oversee the running of events and functions for

internal and external guests

KEY RESPONSIBILITIES:

  1. To supervise the delivery of food and drink to each area ensuring that it arrives promptly.
  2. To supervise the service of food and drink at each service point during the course of the customer's experience.
  3. To act as duty supervisor responsible for the running of the operation of the business if necessary.
  4. To ensure that all customers are satisfied with the experience, dealing with special requests, issues and complaints as they arise.
  5. Ensure that customers are served in the correct manner, particularly for formal lunches and dinners as directed.
  6. Clear away all items of equipment to include crockery, menus, cutlery, tableware etc.
  7. Assist in the service at all times within the operation.
  8. Assist with the monthly stock take.
  9. Liaise with chefs on a daily basis in respect of special menu activity.
  10. Undertake training of new staff as required.
  11. Undertake training as agreed to enhance and improve personal skills and knowledge.
  12. Any other reasonable duties as requested by the Manager.

Candidates wishing to apply must exhibit the ability to:-

Demonstrate good all-round experience of providing high quality food,beverage and banqueting services.

Be confident and present a business-like appearance.

Communicate effectively with customers, team members and management, both written and verbally.

Anticipate and exceed the expectations the requirements of all customers.

Manage a team effectively.

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