www.cvonline.hu
Helpdesk, support analysts with English and other European language knowledge wanted! 
Bluebird International ZRt.
Frissítve : 2017.08.14.
Jelentkezési határidő: 2017.08.24.
Hirdetés azonosító: 1160886
IT SERVICES FEJLÉC

Do you speak Dutch and English fluently? Would you like to work in an international team? We are looking for Helpdesk Analysts for our international partner company!

The new colleague:

  • Answers calls within stated time guidelines.
  • Analyses and interprets client inquiries to ascertain and solve issue.
  • Provides accurate and creative solutions to client problems meeting all pre-defined quality measurements.
  • Escalates calls within stated guidelines.
  • Provides information, advice or instruction in response to client inquiries.
  • Provides a high degree of client satisfaction in all work undertaken.
  • Receives and records client inquiries and processes paperwork/systems relevant to client queries.
  • Liaises internally to enable client queries to be answered and problems solved.
  • The ideal candidate has the following skills:

  • High level foreign language knowledge (at least upper intermediate English language + Dutch or French or German or Czech or Italian or Spanish language knowledge)
  • Good team player
  • Good communication skills
  • Customer focus
  • Good problem solving skills
  • Our Client offers:

  • Several training sessions to learn IT skills needed to solve problems
  • Base salary + cafeteria
  • Career opportunities
  • Working in an international, multicultural, friendly environment
  • Kategória
    IT / Informatika
    Régió
    Budapest
     
    Egyéb hasonló állások Önnek
    Business Analysts

    PBS International Kft.

    Country:   Hungary (+36) • Budapest Description...
    Budapest


    Sales Support Specialist with German knowledge

    Randstad Hungary Kft.

    Our client is one of the world’s leading provid...
    Budapest


    Helpdesk Analyst (Italian and English)

    Bluebird International ZRt.

    Do you speak Italian and English fluently? Woul...
    Budapest