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Helpdesk agent 2nd line 
Trenkwalder Kft
Hozzáadva: 2016.09.28.  
Jelentkezési határidő: 2015.02.11.  
Hirdetés azonosító: 898452  


We are looking for new colleagues for our partner company to their up-building new team to their office in Budapest. If you have experinece as a 2nd line it helpdesk, and you're looking for a new working envrionment, a nicer salary or more respect for your work, do not hesitate to apply!


Helpdesk agent 2nd line



  • Solve complex IT-related problems that are escalated by the 1st line team
  • Advise Windows and MAC-based systems and devices
  • Follow-up incidents and escalate to 3rd line if needed
  • Report to team leader on the problems and advise possible new business processes or developments



  • Fluent English knowledge
  • Deep knowledge of windows and/or WAN/LAN
  • Previous experience as 2nd line agent
  • Helpful, friendly attitude

By my application to this job and by submitting my application documents I hereby grant my consent to the processing of the data included in my CV provided to Trenkwalder Kft, to its inclusion in a data base and, in the case of a suitable job offer, to its forwarding to your client, subject to prior consultations. I acknowledge that the cancellation of the data from the data base or the modification of the date at my request submitted in writing would be carried out within 8 business days after the receipt of such request. I must submit the relating request in writing to the office registering the data. I hereby certify that the information I have given is correct.

Magán-munkaközvetítői ny. sz.: 29338/2000-0100

Munkaerő-kölcsönzői ny. sz.: 37961/2001-0100

Adatkezelés nyilvántartási száma NAIH-53813/2012.

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