Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt
Head of Team (Test&Acceptance - Tel IT) (Pécs) 
IT Services Hungary Kft.
Hozzáadva: 2016.09.24.
Hirdetés azonosító: 1003841
  • Ensures that the team would achieve the expected service levels

  • Supervises employees with identical or similar professional competences

  • Distributes the tasks to his/her direct reports, oversees the implementation of tasks, and ensures even workload of the members of the group

  • Allocates resources (shift schedules, vacation schedules, substitution plans)

  • Makes proposals for setting performance goals

  • Transfers operational and other relevant business information to the group

  • Ensures the well-being of the group: facilitates effective team work and conflict management

  • Monitors the productivity and operational performance of the group, and takes correction steps when necessary

  • Ensures the effective use of integrated corporate tools; handles compliance with processes, procedures and standards

  • Performs all roles and tasks set ahead in the Document Handling Policy or by appointmen

  • Leadership across locatinos (Budapest, Debrecen & if applicable Pecs)

  • Team located in Budapest, Debrecen and possibly in Pécs

  • Willingness to travel (2-3 locations inside Hungary & monthly/quarterly meetings in Germany)

  • Handle problem management processes (self-reliance and responsibility)

  • Observe & instruct other team member as a leading person.

  • Work in full integrated international teams.

  • Cost & capacity management

  • College degree or relevant experience

  • 2-5 years relevant experience

  • Intermediate English and German language knowledge

  • People focus and management skills, dealing with stress, manage complex work environment, able to motivate and instruct people, self-reliance and responsibility customer focus, good communications skills.

  • Knowledge of IT Service Management according to ITIL Advantage

  • Deeper IT knowledge of team specific topics like: Test Management, Active Directory, Standard Software Applications (e. g. Microsoft Office, Adobe Reader)

  • Software Management (SCCM), Microsoft Operation Systems (Win7, Win10), Terminal Server, HP Quality Cent

  • Deeper Knowledge in Test Management, Test Analysis & Testing Modells according to ISTQB (this needs to be absolved within a years)

Application - IT Services Career Site

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