www.cvonline.hu
Head of Team, Service Delivery Management(Budapest) 
IT Services Hungary Kft.
Hozzáadva: 2017.11.17.
Hirdetés azonosító: 1234947

FELADAT
  • Support strategic and operative goals of SDU, Service Line, Transform the strategic goals of the Service Delivery Unit into concrete actions for Application Management Team
  • Lead and coordinate the daily work of application management team, delegate, control and supervise ongoing tasks, deadlines and projects
  • Looking for and acquiring new business opportunities
  • Reporting to the local and German management
  • Plan and control yearly Budget of the Team and applications in our responsibility
  • Ensures the effective resource allocation in terms of knowledge, costs, time and individual needs (shift schedules, vacation schedules, substitution plans)
  • Ensures the well-being of the group: facilitates effective team work and conflict management
  • Sets performance goals and evaluates to what extent they are achieved. Liaises about performance expectations with Team members, regularly reviews their performance with them.
  • Proactively develops and implements measures to improve the services.
  • Supports the individual development of the members of the group: specifies basic performance and identifies development gaps; develops the technical knowledge of subordinates.
PROFIL
  • IT knowledge including ITIL processes, understanding of ITIL processes, SLAs&OLAs
  • Experience in managing teams and/or projects experience; familiar with and able to work in a professional international environment.
  • Fluent German and English language skills
  • Excellent leadership skills ensuring result as a cross function

 

Advantages:

  • At least 3 years of working experience in the related field

Jelentkezés - IT Services Karrieroldal
 

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