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Head of Team (Open Telekom Cloud) 
IT Services Hungary Kft.
Hozzáadva: 2017.10.27.
Hirdetés azonosító: 1203337

FELADAT
  • Ensures that the team achieves the expected service levels.
  • Proactively develops and implements measures to improve the services.
  • Distributes the tasks to his/her direct reports, oversees the implementation of tasks, and ensures even workload of the members of the group.
  • Allocates resources (work schedules, vacation schedules, substitution plans)
  • Organizes induction of new employees and takes part in it.
  • Makes proposals for setting performance goals.
  • Transfers operational and other relevant business information to the group.
  • Ensures the well-being of the group; facilitates effective team work and conflict management.
  • Monitors the productivity and operational performance of the group, and takes correction steps when necessary.
  • Represents the services and performance of the team internally and in direct contact to the customers.
  • Takes part in the planning of the budget of the work group; has partial responsibility for its observance.
  • Supports the individual development of the members of the group: specifies basic performance and identifies development gaps; develops the technical knowledge of subordinates.
PROFIL
  • IT knowledge including ITIL processes, preferably in the area of Linux server operation.
  • Experience in managing teams and/or projects experience; familiar with and able to work in a professional international environment.
  • Fluent English knowledge.
  • Open stack knowledge is advantage.

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