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Head of Service Delivery Unit (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2017.02.28.
Hirdetés azonosító: 1028903
lejárt
YOUR TASK

Daily tasks

  • Ensure that the team would achieve the expected service levels, improve the quality

  • Keep the employees motivated, support the professional development of team members, help to set their career goals

  • Promote the effective work (broaden the knowledge base, check the quality, regular participation in meetings, teleconferences, keep contact with the foreign colleagues, travel abroad, trainings, etc.)

  • Do administrative tasks (authorize vacation schedules, allocate and monitor tasks, control the utilization, etc.


Occasionally tasks

  • Keep contact with other teamleaders and back office employees

  • Set the basic goals of performance, measurement, KPI

  • Participate in the selection of new employees, organize the training of TLs

  • Set, measure and track the goals of the team

  • Support the teamleaders

  • Organize new projects, delegate tasks

  • Make status riports for the management members, implement and support the effective communication

  • Participate in the setting of the of depatrment’s and unit’s strategic goals

  • Support the fulfilment of the strategic goals

YOUR PROFIL
  • University degree

  • Advanced English and intermediate German language knowledge

  • Comprehensive professional, scientific/special knowledge (trainings, experiences, specialization, the deep knowledge of an area + several years of experience and the knowledge and integration of more speciality)

  • Knowledge of Office

  • Good conflict handling and problemsolving skills

  • Able to keep and enhance the motivation of colleagues

  • Strong-minded

  • Independent, pro- active


Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Debrecen
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