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Head of Service Delivery Unit, CSS 
IT Services Hungary Kft.
Hozzáadva: 2017.03.25.
Hirdetés azonosító: 995995
lejárt
YOUR TASK
  • Daily tasks:

    • Ensure that the team would achieve the expected service levels, improve the quality

    • Support the individual development of the members of the group: specify basic performance and identify development gaps; develop the technical knowledge of subordinates, help to develop their carrier path

    • Ensure the effective use of integrated corporate tools (broaden the knowledge base, supervise the quality, take part in meetings, teleconferences, keep contact with the foreign colleagues, travel abroad, organize trainings, etc.)

    • Make administration tasks (authorize absence, distribute tasks to individuals, supervise them, etc.)

  • Additional tasks:

    • Cooperate with different teamleaders and the co-workers of the back office

    • Set the performance goals, evaluation system, KPIs

    • Take part in the recruitment process, organize the training of the new teamleaders

    • Set up the system of the team goals, evaluates, tracks them

    • Support the teamleaders

    • Organize the new projects, takeovers of the tasks, allocate the different responsibilities

    • Make status riports towards the management, ensure the effective communication

    • Participate in the strategic goal setting of the unite

    • Support the fulfilment of the strategic goals

YOUR PROFIL
  • Collage degree or equivalent professional experience

  • At least 3-5 years management experience int he field of IT

  • Deep knowledge of Microsoft Technologies (System Management Suite) Exchange, Lync, Sharepoint, HyperV

  • Basic network knowledge: Firewall, Loadbalancer

  • Structured way of thinking, precise, agile, problem solving

  • Knowledge of Microsoft Office

  • Intermediate English and German language knowledge


Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Debrecen
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