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Head Of Project Delivery Unit 
IT Services Hungary Kft.
Hozzáadva: 2016.12.08.
Hirdetés azonosító: 1096131

YOUR TASK
  • Be active member of the Management Council of the GDU iSD (MC iSD)
  • Ensure the fulfilment of the stated business strategic plans with the MC iSD and the workout of the fulfilment-methods
  • Takes part in the annual budget planning process
  • Plans the budget/prepares the financial plans of the unit, manages the approved budget, justifies deviations and prepares regular forecasts about its use
  • Responsible for managing the yearly pricing for the GBO products and service, align them with the MC iSD and ensure the monthly charging
  • Improves the financial performance of the organizational unit by reducing costs, increasing efficiency and effectiveness
  • Development and implementation of strategy and future oriented mode of the iSD toolbox and the standard processes
  • Development of strategy in regards to employees and their competencies according to the business strategy
  • Sets goals for the department, support the understanding of the personal responsibilities and the personal goals
  • Total compliance on the agreed service levels, quality targets and customer satisfaction indexes and continuous optimization of tools, processes and quality
  • Ensure operational and management reporting for quality purposes
  • Support implementation and transformation projects including travelling
YOUR PROFIL
  • Bachelor Degree in business, information technology, or related discipline
  • At least 5 years of working experience in similar position
  • Very good understanding of the operational and steering processes of a Service Desk Strong knowledge of a Service Desk tool landscape and related processes
  • Understanding of ITIL processes, SLAs & OLAs
  • Knowledge about general Telecommunication rules and laws Strong experiences in Supplier Management and Steering Good Financial and Controlling knowledge
  • Project management experience
  • Excellent leadership skills ensuring result as a cross function
  • Experience working in a multi-functional, international, and matrixed environment
  • Excellent verbal and written communication skills.
  • Ability to interact with all levels of an international organization.
  • Ability to lead and facilitate group meetings to drive actionable outcomes and decisions.
  • Ability to formulate, executes, and achieves results against pursuit strategy
  • Dynamic, creative presentation style with active listening skills
  • Fluent in English and German languages. Hungarian is an advantage
  • Driving Licence is required

Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Budapest
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