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Head of Employee Relations - London

Say hello to big brands & bigger career opportunities.

TJX Europe is a growth vehicle for the TJX Companies, Inc. - the world's leading off-price fashion and home ware retailer with sales of nearly $26 billion*, more than 3,000 stores in six countries and approximately 179,000 Associates (TJX Europe includes TK Maxx in UK&Ireland;, Germany and Poland and HomeSense).

With extensive career options, TJX Europe is one of the most successful and exciting retailers thanks to our business model of no-frills stores with opportunistic buying. So our savvy shoppers get top fashion & home ware brands for up to 60% less.

Job Summary
Head of Employee Relations will drive the employee relations strategy for all of TJX Europe to create a positive associate relations environment in support of the talent and business growth objectives in line with the culture and values of the business.
Key Responsibilities
• Develop, in conjunction with the HR Director Solutions and Services, an employee relations philosophy in line with the TJX Europe values and culture
• Develop and gain commitment to the TJX Europe employee relations strategy
• Deliver the TJX Europe employee relations strategy ensuring consistency across Europe while recognising legitimate local differences
• Establish employee relations as a COE and reputable point of contact for the delivery of effective employee relations solutions to the TJX Europe business challenges as well as for guidance, advice and effective resolution to all employee relations issues

Design & Delivery
• Drive the development and implementation of employee relations policies and other supporting tools across TJX Europe
• Partner with the Systems and Services team to ensure that all policies and supporting tools are available to the user populations including the HRSC
• Take a leading role in ensuring that other HR and non-HR policies are aligned to TJX Europe values and culture and are aligned to the employee relations strategy
• Lead the development and delivery of employee participation in management decision
• Lead the development and delivery of the TJX Europe well-being philosophy
• Take a leading role in the delivery of the TJX Europe labour relations strategy across all required geographies including the delivery of collective bargaining
• Take a leading role in the development and delivery of a positive associates relations training programme for TJX Europe
• Take a leading role in the development and delivery of effective channels to communicate with and listen to associates across TJX Europe
• Drive and oversee the delivery of all employee relations initiatives in the business (interventions and continuous improvement) in line with TJX Europe values and culture
• Provide advice, guidance and case management to the business and its key stakeholders on strategic employee relations matters (individual and collective) to ensure their effective management across TJX Europe
• Ensure that the right level of advice, guidance, case management and document production is provided to the business on all employee relations matters (individual and collective) including but not limited to employment contracts, terms and conditions of employment, changes to the workforce, organisational changes, dealing with conflict and grievance, trade unions and works council related issues, collective agreements, wellbeing of associates, performance management and absence management across TJX Europe and in line with agreed SLAs
• Partner with the RSCHRSCHRSC Manager to deliver the right quality of basic employee relations advice and case management through the helpdesk and transactional teams, ensure appropriate escalation and manage end-to-end query resolution process effectively and in accordance with agreed SLAs
• Manage all vendor relationships to ensure that SLA's are met and quality services are being provided
• Manage the employee relations team effectively to ensure that employee relations objectives are met
• Lead, coach and develop team members

Governance & Compliance
• Maintain awareness and knowledge of the current ER legislation and ensure that TJX Europe is compliant as required
• Ensure that issues and trends are effectively measured, reported on and analysed for intervention or continuous improvement purposes
• Partner with HRBPs and key business stakeholders on driving compliance through knowledge-sharing, education, upskilling, coaching, interventions and continuous improvement
• Manage the TJC Europe employee relations COE budget

Key Skills, Knowledge & Experience
• Significant European multi-country ER experience in a retailing environment with a demonstrable record of upward progression
• Robust trade union and works council experience
• High personal impact and able to gain credibility quickly
• Experience in a fast moving, customer facing organisation
• Very strong strategic perspective
• Able to manage the big picture but also comfortable with the detail
• Very strong commercial outlook with a track record of business-focused decision making delivering high quality outputs within the context on business parameters
• Assertive personal style but which is flexible and open to alternative solutions
• Self-starter
• Can deal effectively with ambiguity
• Can cope with volume and complexity and can deal with rapidly changing plans and priorities
• English a must other European languages strongly preferred
• Able to manage teams remotely

We are proud that we can offer progressive career possibilities, competitive salaries and exciting opportunities. We are committed to support your goals so you can help us achieve ours.

If you would like to be a part of something very unique then please apply today.

* Fiscal year ending February 2, 2013Link megjelenítése" width="0" height="0" />
Munkavégzés helye London
Kategória Külföldi munka
Régió Külföld
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