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Global Business Operations Analyst [BACB-GBOA]

Régió: Budapest

Focus Consulting Kft.
Hozzáadva: 2016.09.28.
Jelentkezési határidő: 2015.07.15.
Hirdetés azonosító: 948784
Focus consulting


Our client

Our client is a leading global financial services company. Currently we are looking for a new colleague in the position of Global Business Operations Analyst.


- Build and Sign mobile applications for marketplaces (ie: iTunes, Google Play, etc.)
- Stay abreast of marketplace requirements and changes over time
- Ensure adherence to process controls defined in the standard operating procedure
- Escalate non-standard requirements or outcomes from execution
- Educate clients in process and marketplace requirements
- Maintain process delivery within established service level agreements
- Maintain repositories updated with updated information
- Support Program Manager in development and implementation of process enhancement methods and tools
- Process requests following the established standard operating procedures
- Perform request readiness assessments
- Perform application release to market place according to process and business timing requirements with attention to detail as publication function in the portal is irreversible
- Maintain candor and gain customer trust while educating and enforcing process requirements and controls
- Perform control functions for a mobile gateway processing officer other than self
- Report on triggers to ensure process service level is maintained
- Report on process performance at regular intervals as defined within the process
- Provide availability and quick responsiveness when scheduled on-call/standby


- Minimum 2 years working experience as a Business Analyst / Project Manager
- University/college degree in the field of IT/engineering
- Excellent English language skills
- Experienced in Mobile Application publication process and marketplace environments
- Experienced in Mobile Application publication control functions
- Good understanding of ITIL practices
- Metrics creation and presentation
- Provide a strong coordination for all required tactical and strategic initiatives in support of our customers
- Awareness of information security, control/risk management and knowledge of software delivery lifecycle
- Proficient with Microsoft Office products including Word and Excel, Power Point
- Ability to design and present business processes
- Strong communication and meeting facilitation skills
- Excellent written and verbal communication skills with strong sense of responsibility and ability to communicate with all levels of staff and management are also essential
- Must have good work ethic to follow documented process
- Must be careful during execution of irreversible procedures
- Must be able to identify and apply good sound judgement when situations merit escalation


Munkavégzés helye
IT / Informatika


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