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German speaking Service Desk Analyst - 24/7 cover (PJ3453) 
Pannonjob Kft.
Frissítve : 2015.09.11.
Jelentkezési határidő: 2015.09.17.
Hirdetés azonosító: 919248

Our multinational partner in the telecommunication sector - one of the largest Shared Service Centres in Budapest - is currently looking for candidates for the following position:

GermanSpeaking Service Desk Analyst (PJ3453)

What you will do:
- Answering support mails
- Logging tickets
- Assignnig priority, owner, timescales, next actions
- Following-up on open tickets - taking proactive ownership of issues
- Lialising with internal and external partners
- Contribution to the creation of collateral to support the service desk operations (FAQs, online databases ec.)


- Fluent German AND English knowledge (both written and verbal)
- IT Service desk/Helpdesk experience is an advantage
- 24/7 cover - shift schedule

Our partner offers:

- Subscription for a special telecommunication package
- Internal coaching/mentoring culture

- Internal career opportunities

Please send your detailed CV in English and Hungarian to Dániel Dervaderics to the following e-mail address: E-mail cím megjelenítése.

We inform you that by applying for a position advertised by Pannonjob or by submitting your details to the Pannonjob database, you are automatically accepting the terms of Pannonjob's data protection declaration, which you can view at the following link: Link megjelenítése

Registration number: 4376-4./2003, 07-0006-06.

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