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German speaking Service Desk Agent

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.04.29.
Jelentkezési határidő: 2014.11.26.
Hirdetés azonosító: 857146

German speaking Service Desk Agent

Do you have dreams of working for a successful global organization?
Are you attracted by continuous training options and excellent career opportunities?
Are you interested in being the newest member of a growing Business Service Center in Budapest?

Our client’s current emphasis is on finding the best talent, investing in state-of-the-art infrastructure and improving work processes.

Join their growing team as a Service Desk Agent!

Feladatok:

- Provide prompt and polite customer service to the company’s clients
- Professional communication with customers on the phone and via e-mail
- Handle and document all incoming requests or incidents, providing support with a positive attitude (in German and English)
- Provide information to clients and find the best solution to arising problems
- Log case details accurately
- Cooperate with other team members and with colleagues abroad

Elvárások:

- Excellent command of German (C1) and at least upper-intermediate English language sills
- Fresh graduates are also welcome!!! Customer Service/Service Desk experience is an advantage
- Strong customer orientation and a desire to handle clients professionally
- Excellent communication and customer service skills
- Team player attitude
- Problem-solving skills, ability to troubleshoot technical issues
- Proactive and dynamic personality
- Working in 7/24 shifts

Amit kínálunk:

- Attractive compensation package
- Modern work environment and IT infrastructure
- The chance to work in a dynamic, vibing, real multicultural organization, which has employees from nations all over the world
- Growing company with stable background
- Excellent career opportunities as the company has a strong internal rotating system

Jelentkezés:
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