Do you possess good people skills? Fixing problems in the blink of an eye is one of your superpowers? Then it is you who we are looking for!
Join the team of other heroes of our multinational telecommunications partner in Bucharest, who are currently on the hunt for new Service Desk Agents!
- Taking internal customer calls
- Loging, troubleshooting and dispatching IT issues to the next level, with the aim of ensuring quick and effective resolution
- Collecting data for internal reporting
- Ensuring service level agreements' fulfilment
- Fluency in German (C1 or above) and English (B2 or above)
- Understanding of solutions and correct management of problem solution
- Team worker with collaboration
- Analysis and problem solving
- Socially skilled
- Relocation package
- Fancy office environment with other benefits (relax room, fruit day, etc.)
- Multinational environment
- Long-term career opportunity