Job Title: German speaking Service Desk Agent - Night and weekend shift
Job ID: 284128
Full/Part Time: Full-Time
Org Marketing Statement
Unisys is a worldwide information technology services and solutions company. We provide consulting, systems integration, outsourcing and infrastructure services, combined with powerful enterprise server technology. We specialize in helping clients use information to create efficient, secure business operations that allow them to achieve their business goals. Our consultants and industry experts work with clients to understand their business challenges and create greater visibility into critical linkages throughout their operations.
Unisys Global Services Hungary (UGSH) opened its Budapest office in January 2007 providing business process outsourcing and technical help desk services to its prestigious clients across Europe.
Day to Day Work
German speaking Service Desk Agent - Night and weekend shift
- Provide technical help to our customers via phone and e-mail
- Register and follow up incoming calls and e-mails
- Handle coordination of more complex cases
- Close to native in German, strong intermediate in English
- Good communication and problem solving skills
- At least user level computer literacy, troubleshooting experience is an advantage
Details of the job:
- Our typical shifts are: from Monday till Sunday, typically 10 hours/day for 4 days a week
- You will be eligible for shift allowance as per the Hungarian Labor Code (between 6.00 pm and 6.00 am) + Sunday shift allowance
- You will spend the first 3 months in daytime training
- No relocation package is supported
In return, we offer a competitive compensation package and the exciting opportunity to be part of a rapidly growing international company. Successful applicants can look forward to challenging career prospects.
E-mail cím megjelenítése
Register on our website: Link megjelenítése